Volunteer Orientation Handbook Coleen Murphy

Common Ground Health Clinic Volunteer Orientation Handbook
Coleen Murphy and others
July 2006

Download as a pdf: orient-cghc0706.pdf (157 KB).

Contents of pdf file

1 Procedure for New Volunteers 1
2 A brief clinic history 1
2.1 Founding principles
3 The clinic today (July 2006) 3
3.1 Clinic days
3.2 Clinic spaces
3.3 Quality improvement
3.4 Promoting community involvement
3.5 Specifically anti-racist
3.6 Solidarity
4 Clinic services 5
4.1 Biomedicine
4.2 Herbal medicine
4.3 Referrals and patient advocacy
4.4 Acupuncture
4.5 Prescription assistance program
4.6 Massage / bodywork
4.7 HIV testing
4.8 Mental health
4.9 Case management
4.10 Latino Health Outreach Project (LHOP)
4.11 Direct Action Fund
5 In the clinic — Operations and guidelines 7
5.1 Cleanliness and sanitation
5.2 MRSA
5.3 Confidentiality agreement form
5.4 Professionalism
5.5 Attire
5.6 Other guidelines
6 In support of the clinic — Miscellaneous volunteer information 9
6.1 Cleanliness and sanitation II
6.2 Stipends
6.3 Petty cash and expense reimbursement
6.4 Sleeping arrangements for volunteers
6.5 General clinic maintenance
6.6 Food
6.7 Security
6.8 Personal safety
7 Decision-making structure 11
8 Creating and maintaining safe space for everyone 12
8.1 Anti-harassment policy
8.2 Sexual offense prevention policy
8.3 Prohibited conduct
8.4 Consent prior to physical contact
8.5 Making a report or complaint
9 Conflict resolution 13
9.1 Individual action
9.2 Conflict Resolution Committee
10 Cooperative resources and organizations 14
10.1 Common Ground Collective and Common Ground Relief
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